Website Access Help
If you're trying to access our Online Banking website from a mobile device, such as a smart phone or tablet, you may be unable to.
Our website is designed to be accessed from many popular browsers from a personal computer. We don't offer true mobile banking at this time. If you'd like to join a list of users who'd like to have mobile banking in the future, please send an email to webmaster@FSBankMCTN.com to let us know. We apologize for the inconvenience.
Apple's Safari web browser stops functioning properly with our website after iOS 8 is installed. However, if you use another web browser from the App Store, such as Google Chrome, you should still be able to access our website on iPhones and iPads.
If you're unable to access our Online Banking website at all from a personal computer, try changing a required browser security setting.
To learn how to make the change manually, click here.
If you're using Microsoft Internet Explorer 11 and you receive a "3400 error ..." while logging in, you'll need to place 'fsbankmctn.com' in Compatibility View.
Right-click anywhere it's empty on Internet Explorer's title bar. Then click on 'Command bar' if a checkmark isn't already displayed beside it.
While on fsbankmctn.com's page, click on 'Page' and then on 'Compatibility View' if a checkmark isn't already displayed beside it.
In order to maintain the above Compatibility View setting, you'll need to add fsbankmctn.com to your Favorites and verify a website data removal setting.
While on fsbankmctn.com's page, click on the Favorite's star and then on 'Add to favorites'.
Click on [Add].
Finally, click on 'Tools' and 'Internet options'.
Click on [Delete...].
Make sure a checkmark is in the box to 'Preserve Favorites website data'.
If Google Chrome is your Internet browser and you receive a red https when visiting our Online Banking website,
click on http://www.FSBankMCTN.com/EV_NetworkSolutionsCertificateAuthority.crt.
If a warning is received, click [Allow].
Depending on how the download is displayed, Open the downloaded file.
If a warning is received, click [Open].
Click [Install Certificate…].
Select ‘Local Machine’ and click [Next].
If a User Account Control box appears, click [Yes] to allow the changes.
Make sure ‘Automatically select the certificate store based on the type of certificate’ is selected and click [Next].
Close and restart Google Chrome. Browse back to our Online Banking website. If the red https is still displayed, restart your computer for the changes to take effect.