Farmers State Bank continues to recognize and respect your personal privacy.
Confidentiality is a key part of providing quality financial services. Our organization
continues its commitment to uphold high standards of privacy for your protection and
benefit. Whether you are an existing customer or are considering a relationship with us,
we want you to know how we collect, use and retain information about you and your business
relationship with us. Our privacy program is summarized below.
Recognition Of Customer Privacy Expectations: Our corporate family respects that
our customers expect and deserve privacy. Information that has been entrusted to us will
be held in the strictest confidence. We maintain high standards to ensure that the
information is used only for appropriate business reasons in accordance with applicable
laws and regulations.
Collection, Use and Retention of Customer Information: We collect, use and retain
customer information from a variety of sources for the purpose of administering our
business or to provide products, services, or other opportunities for our customers.
Customer information is obtained directly from the customer, is collected when recording
customer activity and related transactions, or is requested with your permission from
outside sources (such as employment verifications, credit reports, etc.). This information
is used to evaluate and manage our risks; to protect and administer your accounts, records
and funds; to comply with applicable laws and regulations; to develop and enhance our
portfolio of products and services and other valid business purposes.
Information Accuracy: Farmers State Bank continually strives to maintain complete
and accurate information about you and your accounts. If you ever believe that our
information is inaccurate or incomplete, please notify us immediately. We will review your
concerns and correct any inaccuracies. Under the Fair Credit Reporting Act, you have the
right to notify us if you believe we have reported inaccurate information about your
account to any Consumer Reporting Agency. Please submit your request for correction in
writing and include your full name, current address, social security number, telephone
number, and the information you believe is inaccurate. Please inform us of the reason you
believe the information is incorrect and we will research and correct the information
appropriately. Send your notice to:
Farmers State Bank
Attn: Compliance Officer
P.O. Box 9, 100 W. Main St.
Mountain City, TN 37683
Employee Access to Customer Information: Farmers State Bank maintains security levels and related procedures to assist in the prevention of unauthorized access to confidential information within our organization. Secured access levels are delegated upon a "need to know" basis commensurate with each employee's responsibilities. Our employees are instructed in the importance of confidentiality and are provided with written code of conduct guidelines. Appropriate disciplinary action will be taken to enforce our privacy standards.
Maintaining Customer Privacy with Third Party Business Partners: It is necessary
upon occasion to provide personally identifiable information about our customers to a
party outside of our organization. These relationships are maintained solely to perform
services on our behalf including, but not limited to, electronic data processing services,
or other services required to support our products and services. These business partners
agree to safeguard our confidential customer information and they must abide by applicable
Internet and Electronic Privacy: With the rapid expansion of technology capability
in our industry and in our institution, Farmers State Bank is committed to maintaining and
expanding effective systems to facilitate the convenient delivery of services, regardless
of the method of delivery. We value our customers and recognize the importance of your
trust and confidence in us. Information gathered via the internet or other electronic
means will be used only for appropriate purposes such as evaluation of our web pages'
effectiveness, designing new products or services for the benefit of our customers or
estimating system capacity needed to conveniently service our customers. Occasionally, we
will link our website to other internet sites as a convenience to you, the customer.
Farmers State Bank will only link to sites that uphold our corporate standards and image.
However, we are not responsible for the content of those sites, nor their policies for the
collection of customer information. There are instances where you may elect to provide us
with personal information. If you fill out one of our feedback or request forms or send us
E-mail, you are transmitting the information that appears to you in the form or the
message. This will typically include information like your name, mailing address, E-mail
address, the kind of request you are making, and any other information necessary to
fulfill your request. You never transfer personally identifying information that you do
not enter yourself. This is always your option; this information is used internally only
for the purpose of fulfilling the request or for contacting you directly and is not given
or sold to any other organization.
Restricted Disclosure of Information: Responsible use of information benefits
our customers by protecting your privacy and by enabling us to offer you improved products
and services based on your needs. It is our policy to prohibit the sale of customer
information to parties outside our corporate family. Farmers State Bank does not reveal
specific information about your accounts or other personally identifiable data to external
1. You request disclosure of the information.
2. The information is necessary to complete a transaction or perform a service at your request.
3. The information is provided to a reputable credit bureau or similar information reporting agency; or
4. The disclosure is otherwise lawfully permitted or required.