Farmers State Bank
Online Bill Payment Service

 
What is online bill payment? Click here to watch a video explaining Bill Pay and its benefits.

What can I do with online bill payment?

How are my bills actually paid?

What types of accounts can I use bill payment with?

What is the fee for online bill payment services?

How long does it take to setup bill payment for my account?

Can I make payments to anyone?

What do payees receive?

How do I know whether a merchant will receive an electronic payment or a check?

What if my payee does not accept electronic payments?

Can I obtain a proof of payment?

Do I need to notify the payee that I am using automated bill payment services?

What happens if I setup a payment, but do not have sufficient funds in my account?

When I enroll for bill payment, can I designate multiple funding accounts at that time or do I have to wait?
What if Farmers State Bank does not properly complete a bill payment on time or in the correct amount?
Can I setup a payee in another country (outside the U.S.)?
Can I use bill payment if I live outside the U.S.?
How do I enroll in the Online Bill Payment Service?

 


 

What is online bill payment?

Online bill payment is easy, fast and convenient.  Throw away the envelopes and the stamps!  You can pay anyone, anywhere in the United States.  It's done completely over the Internet under your secure access.  Once you've set up your list of payees, or vendors, you need only enter the amount and date for electronic submission.

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What can I do with online bill payment?

You can:

1.  Setup recurring payments of the same amount to automatically be paid so you never have to think about them.

Frequency: weekly, bi-weekly, monthly, quarterly, semi-annually or annually

Examples:  Monthly mortgage or auto loan payment

2.  Make one-time payments to anyone for different amounts at different times.

Examples: credit card companies, utilities - even the babysitter down the street or your sister who bought you lunch last week.

3.  Review upcoming scheduled payments and make changes or cancel them.

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How are my bills actually paid?

Farmers State Bank utilizes the payment services of the well-known company CheckFree.  CheckFree determines if your payee will accept your payment electronically or if a check needs to be mailed.  Once this is determined, your payment is sent and the funds are deducted from your checking account.  Typically the funds are deducted from your account on the payment date.

Payments are processed Monday through Friday excluding holidays.

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What types of accounts can I use bill payment with?

Your primary bill payment account must be a personal checking account.  Farmers State Bank offers a wide variety of checking products to meet just about anyone's needs.  If you have more than one checking account, you can pay bills from any of your personal checking accounts.  However, the primary account that you choose will be assessed any charges resulting from bill payments.  See our account disclosures for more details.

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What is the fee for online bill payment services? 

There is no charge for the online bill payment service.

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How long does it take to setup bill payment for my account? 

If you sign up for bill payment when you open your account, you will be able to use it as soon as you receive your password and have available deposited funds.  If you apply for bill payment after your account is already established, it will take 2-5 days to setup your access.  You will know you have access to bill payment when you log on and the Payments menu is available (i.e. icons and links for "Payments").

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Can I make payments to anyone?

Just about - your utilities, credit cards, mortgages, your babysitter, even your mom.  You do, however, have a few restrictions: (1) you cannot pay child support, alimony, or other court-directed payments; (2) you cannot pay taxes or make payments to governmental agencies; and (3) payments cannot be made to vendors outside of the United States, or in a foreign currency.

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What do payees receive?

Electronic payees receive payment information in an electronic format that automatically updates their accounts payable system.  Non-electronic merchants or individual payees receive a laser printed check sent through the U.S. Postal Service.

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How do I know whether a merchant will receive an electronic payment or a check?

Many of your payments are made electronically.  Some payees, such as individuals, can't receive electronic payments, so their payments are made by check.  Either way, your payment begins processing on the Transmit Date you specified.

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What if my payee does not accept electronic payments?

No problem.  We'll simply cut a check and mail it to your payee instead.

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Can I obtain a proof of payment?

Your proof of payment should be shown on the next bill received from the merchant.  If your bill does not reflect your last payment and the payment was made in a timely manner, please contact CheckFree Customer Service at (800)877-8021.

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Do I need to notify the payee that I am using automated bill payment services?

No.  When setting up your payees, we will require your account number with that merchant.  That account number will assure that the merchant has the ability to credit your account properly.

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What happens if I setup a payment, but do not have sufficient funds in my account?

If you have insufficient funds on the day the payment is scheduled to be sent, the payment will not be made.  You will also be assessed a bounced check charge of $25.00.  Using bill payment is no different than writing the check yourself.  When the check clears your account, the funds to cover that item needs to be there.  

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When I enroll for bill payment, can I designate multiple funding accounts at that time or do I have to wait?

Each of your personal checking accounts will act independently with its own set of payees.  You will not have to wait for this feature.

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What if Farmers State Bank does not properly complete a bill payment on time or in the correct amount?

If Farmers State Bank does not properly complete a bill payment on time or in the correct amount, we will pay any late fees or finance charges, which you reasonably incurred as a result as long as your account was in good standing with the payee prior to this incident.  We will also be liable to you if we fail to stop a payment pursuant to your order to do so, so long as your order describes the payment with reasonable certainty and is received at a time and in a manner that affords us a reasonable opportunity to act on it before the payment is sent.  Except as stated in this agreement, any stop payment provisions of the agreement otherwise governing your account that is applicable to checks will also apply to the bill payment service.  We will not be responsible for any charges imposed or any other action taken by a payee resulting from a payment that you have not scheduled properly, including any applicable finance charges and late fees.  In addition, we will not be liable if any third party through whom any bill payment is to be made fails to properly transmit the payment to the intended payee.  We will also not be liable if there are insufficient available funds or credit availability in your bill payment account and/or overdraft protection plan; if a legal order directs us to prohibit withdrawals from the bill payment account; if the bill payment account is closed or frozen; or if any part of the electronic funds transfer system is not working properly.  We will not be liable for indirect, special, or consequential damages arising out of the use of the bill payment service.

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Can I setup a payee in another country (outside the U.S.)?

Online bill payments may only be made to U.S. payees in U.S. dollars.  If you need to make a payment to a payee in another country, we suggest writing a check.

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Can I use bill payment if I live outside the U.S.?

No.  Online bill payment requires a domestic grade browser that cannot be exported from the United States.  As such, customers who live overseas cannot use bill payment.  If you are temporarily outside of the United States, you can easily access your Farmers State Bank accounts over the telephone, but cannot perform automated bill payment.

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How do I enroll in the Online Bill Payment Service?

If you have already enrolled in Online Banking and would like to enroll in the Online Bill Payment Service, send an email to webmaster@FSBankMCTN.com and let us know.  Certain restrictions apply.

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